This Privacy Policy explains how Airdady we collects, uses, shares, and protects your information when you use the Matatu game and related services. We comply with applicable data protection laws, including Uganda's Data Protection and Privacy Act (2019) and, where applicable, the GDPR.
1. Information We Collect
- Account & Profile: username, avatar, country/region, and any details you choose to provide.
- Device & Usage: IP address, device identifiers, OS and app version, language, crash reports, diagnostics, and engagement data (e.g., level progression, session length).
- Purchase & Payment: transaction amount, time, and status for in‑app purchases via mobile money or other methods. We do not store your mobile wallet PIN; payments are processed by third‑party providers.
- Support: details you provide when you contact us.
- Cookies & Similar Technologies: used to remember preferences and analyze usage. You can control cookies through your device settings where applicable.
1.1 Account Deletion
- You may request the deletion of your account at any time by contacting our support team or accessing our deletion link directly from the app.
- Upon deletion, we will remove or anonymize your personal information, except where retention is required by law (e.g., transaction records for accounting or legal compliance).
- Please note that some data, such as aggregated analytics or information already shared with other users, may remain in anonymized form.
2. How We Use Information
- Provide, operate, and improve the Service and gameplay balance.
- Process in‑app purchases and deliver Virtual Items.
- Enforce game rules, prevent fraud and cheating, and ensure halal‑aligned use (e.g., no gambling mechanics).
- Communicate with you about updates, security alerts, and support.
- Personalize features, events, and non‑intrusive promotions in the app.
- Comply with legal obligations and resolve disputes.
3. Legal Bases (if applicable)
- Contract: to provide the Service and deliver purchases.
- Legitimate Interests: to secure and improve the Service, combat fraud, and analyze performance.
- Consent: for optional features like push notifications or analytics when required by law. You can withdraw consent at any time in settings.
- Legal Obligation: to comply with accounting, tax, and regulatory requirements.
4. How We Share Information
- Service Providers: hosting, analytics, customer support, and content moderation partners under confidentiality agreements.
- Payment Processors: mobile money and other providers to complete your transactions.
- Legal & Safety: to comply with law, respond to lawful requests, or protect rights, safety, and integrity of the Service.
- Business Transfers: in connection with a merger, acquisition, or sale of assets, subject to appropriate safeguards.
- We do not sell your personal data.
5. International Transfers
Your data may be processed outside your country. Where required, we implement safeguards such as standard contractual clauses or rely on adequate legal mechanisms.
6. Data Retention
We keep information only as long as necessary for the purposes above and as required by law. We may anonymize and retain data for analytics.
7. Your Rights
- Access, correct, or delete your personal data.
- Object to or restrict certain processing, and request data portability.
- Where processing is based on consent, withdraw consent at any time without affecting prior processing.
- Complain to your local data protection authority if you believe your rights are infringed.
8. Children
The Service is not directed to children under 13 (or the age defined by your local law). If you believe we have collected information from a child without appropriate consent, contact us and we will take steps to delete it.
9. Security
We use reasonable administrative, technical, and physical measures to protect your information. No security is perfect, and we cannot guarantee absolute security.
10. Third‑Party Links & Features
The Service may link to third‑party sites or include SDKs (e.g., analytics, crash reporting). Their privacy practices are governed by their own policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will post changes with a new "Last updated" date. Material changes may be highlighted in‑app.
12. Contact Us
Email: matatu.league@gmail.com